Schedule at a glance

Tracks 1, 2 & 4 are on the 11th floor. Track 3 is in the 2nd floor lecture hall. All times Eastern.

Day 1: Wednesday, Nov 4

Morning
8:15 to 9:00
Doors open: registration, check-in, exhibit hall
9:00 to 9:30
Welcome, What to Expect, Prize RaffleAuditoriumBe present to win
10:30 to 11:10Session 2
12:00 to 1:00
Lunch60 minutes

Tracks & topics

Here’s what we have so far — four tracks, with the topics planned under each. Agenda and sessions subject to change.

Track 1

AI for Career Growth

  • Career
  • Productivity
  • Job Readiness
  • Personal AI Workflows
  • Communication
  • Management
  • Personal Capstone
Track 2

AI for Small Business Growth

  • Small business
  • Non-profit
  • Sales
  • Marketing
  • Operations
  • Customer service
  • Local service business
Track 3

AI for Enterprise Growth

  • Privacy
  • Governance
  • Ethics
  • Cybersecurity
  • Automation
  • Agents
  • Knowledgebases
  • ROI
Track 4

AI Hands-On Workshops

Hands-on workshops — walk out having actually done it:

  • Microsoft Copilot Draft emails, build reports, and clear your inbox faster.
  • ChatGPT Create professional graphics and product photos without hiring a designer.
  • Claude Walk out with real software you built — no developer needed.
  • Gemini Make professional video ads without a camera, crew, or budget.

* Some Track 4 workshops require a paid version of the app — typically $10–$30 for one month. We’ll be crystal clear about which ones before you pick a session.

Bring your device. Come with a phone, tablet, or laptop that is signed in to your AI account (like ChatGPT, Claude, Copilot, or Gemini) so you can follow along in the classes and workshops.

All session times are Eastern (Charlotte).

Day

Wednesday, November 4

11:20 AM – 12:00 PM

The AI Advantage for Owners Who Operate: Stop Trying to Do It All. Fix One Thing.

KeynoteMain AuditoriumDr. Tara Youngblood

Small-business owners do not need more AI tools. They need more capacity. Dr. Tara Youngblood shows how to find one repeated workflow that slows the business down, match the right kind of AI to it, and test a small, safe improvement. Drawing on her experience building a connected-sleep AI workflow, she shares a practical way to set boundaries, keep human judgment where it matters, and measure whether the work actually improved. Attendees will leave with a five-step plan to choose one friction, name an owner, run a bounded test, define success, and decide what to do next. Key takeaways for attendees: 1. Start with the human outcome, not the technology. AI is useful when it improves a result people actually care about. Tara’s connected-sleep story makes this tangible: the objective was a better night, not more data or a more impressive model. 2. Choose the workflow before the tool. The best first use case is not “use AI everywhere.” It is one repeated friction that consumes attention: finding information, producing a first draft, capturing scarce expertise, preparing a decision, or following through after a decision. 3. Know what kind of AI you are using. Rules-based systems follow instructions. Predictive AI finds patterns. Generative AI produces a first version. Agentic AI can take multiple permitted steps. The question is always: which kind is doing which job, with whose oversight? 4. Autonomy needs an envelope. Before an AI system acts, define one job, approved information sources, limited tools, a stop point, and one accountable human owner. This is the difference between useful support and avoidable operational risk. 5. Treat trust as workflow design. Privacy, security, accuracy, fairness, employee adoption, and unclear return on investment are practical operating questions. Start with safe data, restricted scope, read-only or draft-only work, and a clear review step. 6. Pilot the smallest useful thing. Establish a baseline, test one bounded workflow, measure an outcome, and make an explicit decision to expand, hold, redesign, or stop. A good pilot earns trust through evidence rather than promises. 7. Make reclaimed time intentional. The value of AI is not simply doing more. It is creating capacity to lead, coach, improve the business, recover, and enjoy being an entrepreneur.

1:15 PM – 1:30 PM

Break

Break

Head to your classroom.

4:40 PM – 4:45 PM

Break

BreakMain Auditorium

Thursday, November 5

10:30 AM – 11:10 AM

Four Things to Watch in Enterprise AI Infrastructure

ClassroomAI for Enterprise GrowthBlaize StewartLECTURE HALL (2nd Floor)

Enterprise AI is moving beyond individual copilots, chatbots, and proofs of concept. As adoption grows, a new infrastructure layer is emerging around the recurring technical problems that every AI application should not have to solve independently. In this session, you will learn about four pieces of enterprise AI infrastructure that are likely to shape how organizations build and operate AI at scale: 1. See how "Model Infrastructure" is evolving to handle hosting, inference, routing, capacity, governance, and cost management. 2. Learn what "Agent Infrastructure" needs to provide for identity, permissions, state, observability, and lifecycle management. 3. Explore how "MCP Infrastructure" can create a governed and reusable way for agents to discover and access enterprise tools. 4. Discover why "Context Infrastructure" is becoming critical for supplying AI systems with trusted enterprise knowledge, semantics, provenance, permissions, and operational state. Along the way, you'll see how Microsoft, AWS, Google, and the broader AI ecosystem are beginning to implement these patterns, where the technologies overlap, and where they solve different architectural problems. Leave with a practical framework for identifying these four emerging infrastructure categories, understanding the problems each one addresses, and deciding where they fit within your enterprise AI architecture.

10:30 AM – 11:10 AM

Claude Instant Apps: 3 Free Tools You Can Build In Minutes to Get More Customers

ClassroomAI for Small Business GrowthMusa CommaROOM 1102

What attendees will learn: - What an “instant app” is, in plain words: a working tool Claude builds from your description, that runs on any phone and can be sent as a link. No code, nothing to install. - How to describe an app so Claude builds the right thing. The five parts every app is made of (things, state, actions, rules, feedback) and the five questions that get you there. - Why a one-sentence prompt gives hit-and-miss results, while a five-part prompt gives you exactly what you asked for. You’ll build both and see the difference. - What your prospects actually need to charge per hour to hit their income goal, using a calculator you build using THEIR numbers. Most people find out they’re undercharging. - How to turn a tool you use into a tool that brings you customers: the Ask. Add one question (“what do I want them to do next?”) and a calculator becomes something a customer uses on your website at 9 pm and then texts you. - The two things that stall beginners (Claude asking too many questions instead of building & a button that doesn’t work) and the one sentence that fixes each. - What these apps can’t do yet so you don’t waste time on them. - Where to go next: Six "instant app" starter ideas for service businesses, each buildable in ten minutes or less. Attendees leave with: * Three working apps on their phone * A one-page handout with the prompts * The six questions to build your own six instant apps BRING: A phone, tablet, or laptop with the Claude app installed.

1:15 PM – 1:30 PM

Break

Break
4:40 PM – 4:45 PM

Break

Break5 minutes