Raph Thomas

At the summit

All session times are Eastern Time (Charlotte).

• ClassroomAI for Small Business Growth

  Turn Your Old Customer List into New Booked Jobs

  Wednesday, November 49:40 AM – 10:20 AM ET

  AI for Small Business Growth

  30-50% of qualified leads fail to close due to bad timing. Most businesses are sitting on work they've already earned: old leads that never closed, past customers due for service, and customers who've only hired you for one thing. The hard part is knowing who's ready to buy right now. In this hands-on workshop, you'll build a simple AI helper with Claude that finds those opportunities and tells you who to contact today, why now, and what to say. What you'll learn: - How to turn a messy customer list (spreadsheet, invoices, or phone contacts) into a ranked call list - How to spot who's ready right now using timing signals like season, weather, and time since their last job - How to find cross-sell opportunities, like the one-time customer who needs a second service - How to set it to run on its own so a fresh list shows up without extra work You'll leave with a working AI helper, a call list for this week, and a free guide with ready-to-use templates. No tech skills needed. Just bring a laptop.

  View session details  →

About Raph Thomas

Raphael Thomas is an entrepreneur, AI practitioner, and founder of Applied AI Advisory, a Charlotte-based firm that helps businesses use AI to grow and win more customers. He has also built an AI-powered platform that helps service businesses turn their existing customer lists into more booked jobs through better timing and smarter outreach, without relying solely on expensive paid ads. Raphael first explored AI while earning his MBA at the University of Michigan and began applying it in his own real estate business before expanding into demand generation and helping other business owners. With a background in strategy consulting and Lean Six Sigma, he focuses on making AI practical, accessible, and results-driven. Originally from Minneapolis, Raphael now calls Charlotte home and enjoys hiking and spending time outdoors.